Iuliia Ivanova

Iuliia Ivanova's work experience includes a role as Head of Customer Support at Dodo Brands starting in September 2020. Prior to this, they worked at Рокетбанк where they held the positions of Team Leader from May 2017 to August 2020 and Team Manager from May 2017 to May 2018.

Iuliia Ivanova completed their Bachelor's degree in Film/photo/video production management from Moscow State University of Culture and Arts from 2010 to 2015. Iuliia then pursued professional retraining with qualification assignment in Practical Psychology of Personality in Interpersonal Communication and Business at Lomonosov Moscow State University (MSU) from 2020 to 2021. Currently, they are pursuing a Master's degree in Applied Psychoanalysis at the Moscow Institute of Psychoanalysis (MIP), starting in 2021 and expected to end in 2023. Additionally, they hold certifications in Agile Product Ownership, Mini-MBA, IT project management from EasyUM IT training, and Customer Journey Map from IKRA Group.