Nicola Fumai

Nicola Fumai currently serves as the Customer Service Manager for Beauty in the Americas at DOLCE&GABBANA, having joined the company in October 2022. Prior to this role, Nicola held multiple positions at Loro Piana, culminating in the title of Senior Manager for eCommerce Special Projects & Operations, where responsibilities included enhancing eCommerce customer service and operational efficiencies, achieving sales goals, and implementing client engagement strategies. Earlier experience includes managerial and supervisory roles within the Customer Service and Operations divisions at Loro Piana, and as an Executive Assistant to the President at Brunello Cucinelli. Nicola's career began at Versace as a Marketing & Events Assistant. Educational qualifications include a Master's degree in Marketing from the University of Buckingham and a Bachelor's degree in Economics from Università degli Studi di Bari.