Jamal M. is a Trust and Safety Specialist who has built a diverse skill set through various roles in customer service, trust and safety, freelance writing, and operations management. After serving as a Customer Service Representative at Walgreens from 2015 to 2016, Jamal specialized in ensuring the trust and safety of Google products at Vaco from 2021 to 2022. Jamal is currently an Operations Manager at Dollar Tree Stores since 2025 and has also worked as a Freelance Writer at Tech-Explain from 2022 to 2024. Jamal earned a Bachelor of Arts in English Language and Literature from The University of Texas at Austin between 2016 and 2020.
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