Martyn Cox

Martyn Cox is an experienced Operations Manager currently leading the Domestic Heating Team Ltd since January 2023, with a focus on exceptional customer service in Heating, Boiler Installations, and EV Charging. Prior roles include Contract Manager at British Gas, Service Partner Manager at Centrica, and Customer Delivery Manager at British Gas, where Martyn provided leadership coaching for Field Managers and managed teams of heating engineers across multiple locations. Martyn's expertise is further underscored by experience as a Continuous Improvement Engineer and Technical Support Manager, supporting Gas Heating engineers. Educational qualifications include NCRQ National Compliance and Risk Qualifications, multiple ILM Level 3 certificates in Leadership and Management, and an Individual Gas Fitting Operatives certification from NICEIC.