Ruth Ann Keller is currently the Senior Director of Customer Operations at Dominion National, overseeing the strategy, operations, and performance of Service Operations. Prior to this role, Ruth Ann held various senior leadership positions in customer support, customer experience, automation products, and service transformation at companies like Amwell, HCL Technologies, CWT, and American Express. Ruth Ann holds a Master of Business Administration from the University of North Carolina at Greensboro and a Bachelor of Science in Industrial Engineering from North Carolina State University.
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