Bill Capen

Bill Capen has extensive experience in software quality assurance and technical support, currently serving as an SQA engineer at Donatech Corporation since March 2020. Bill's career includes a significant tenure at DHL IT Services Americas, where multiple roles as Senior Support Engineer were held from May 2004 to the present. Prior experience includes serving as a Senior Analyst Technical Lead at CVS Caremark Corporation from February 2012 to January 2020, and providing support for EDI services at CVS Caremark through Technisource from July 2011 to February 2012. Bill also worked as a Senior Support Engineer at T-Systems N.A. between January 2010 and February 2012, and as a Senior Staff Programmer at Blackboard Inc. from March 1999 to January 2004, focusing on the development and support of proprietary software. Early career experience spans programming roles at ATT Campuswide and Motorola Inc. Bill holds a certificate in Electronics from DeVry University.