Jim Wohlever

Jim Wohlever serves as Senior Vice President of Customer Experience, overseeing the growth and satisfaction of Donlen’s national client portfolio. In this role, Jim focuses on fostering a deeper intimacy with our customers and better aligning Donlen’s processes and deliverables to our client’s expectations.

Throughout his career, Jim has led customer-focused initiatives that define corporate goals in terms that can be understood by customers, and he has helped align functional areas of companies to better deliver on customer commitments.

Prior to joining Donlen, Jim held various senior leadership positions in Marketing and Insurance products at GE (Partnership Marketing Group) over a period of 17 years. After that, he became Ceridian’s Senior Vice President of Enterprise Account Management where he worked with Ceridian’s largest clients to develop programs to improve retention and growth strategies. Most recently, he served as President and COO of Roadside Protect, a specialty roadside assistance administrator.

In addition to being certified as a Six Sigma Quality Black Belt, Jim holds an MBA in Marketing and Finance from Kellogg GSM, Northwestern University as well as a BS in Marketing from Northern Illinois University.