Raymond de Vries

Raymond De Vries is an accomplished professional with extensive experience in operations management and service delivery across various industries. Currently serving as the Global Service Operations Manager at DORC Dutch Ophthalmic Research Center since October 2025, Raymond focuses on enhancing service delivery and customer satisfaction by developing robust processes and leading a motivated team. Previous roles include Senior Operations Manager at SITA, where responsibilities encompassed the design and delivery of IT-based processes for the air transport industry, and Senior Program Manager at PQR. Notable positions also include IT Operations Manager at Vision-Box, Manager Operations at Reasonnet BV, and various roles in service management and consultancy. Raymond holds a Bachelor's degree in Business IT Management from NCOI Opleidingen, attained between 2016 and 2020.