Merna Mahmoud is an experienced IT professional with a background in system administration and technical support, currently serving as a System Administrator and IT Support Specialist at DORRA since April 2022. Prior roles include IT Specialist and Project Manager at DewanSoft, and IT Specialist and System Administrator at Sayyad Eye Center. Merna also worked in IT support at the Ministry of Agriculture and provided technical support at Xceed. Educational qualifications include a Bachelor's degree in Communication and Electronics from Thebes Academy, completed in 2016, along with prior education at Fadl Modern School.