Michael Ratner

Sr Customer Support Engineer at Dot Compliance

Michael Ratner has a solid work experience in various roles. Michael started as a Marketing Operations Intern at Sharp Electronics in 2013, where they were responsible for managing the company's CRM database and handling data cleansing and updating using Salesforce and Microsoft Excel. After their internship, they joined SightLogix in 2017 as a Software QA & Customer Support, overseeing customer support operations, maintaining relationships with customers and partner companies, and reporting any quality concerns to the CEO. In 2019, they moved to Sparta Systems as a Customer Support Engineer, providing technical support to customers. Currently, they are working at Dot Compliance as a Sr Customer Support Engineer, ensuring customer satisfaction.

Michael Ratner attended Ramapo College of New Jersey from 2011 to 2016. Michael obtained a Bachelor of Science (BS) degree in Information Technology Management during this period.

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Timeline

  • Sr Customer Support Engineer

    January, 2022 - present