Besmir Malaj is a skilled Software/Salesforce/Java Developer currently employed at DOT - Digital On Things since January 2023. Prior experience includes roles as a Customer Service Representative at Teleperformance from October 2018 to December 2022 and Customer Service Specialist positions at Albacall Sh.A. and Facile.it from March 2017 to September 2018 and February 2015 to March 2017, respectively. Besmir holds a Bachelor of Applied Science degree in Mathematics from Fakulteti i Shkencave te Natyrës, obtained in September 2013, and completed a Diploma di Specializzazione in Development Java Full Stack at Software Development Academy in October 2022.