Billal Malik is an enthusiastic and ambitious professional currently serving as the Head of Customer Success at Dotfile. They co-founded The Jasmine Project in 2018, focusing on creating sustainable micro-businesses for refugee families affected by conflict. Previously, Billal worked at Onfido in various customer success roles, where they managed teams and drove significant revenue growth, ensuring high-quality service for global clients. Billal holds a Bachelor of Science in Biochemistry and Forensic Science from the University of East London.
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