Laura Willig

Laura Willig currently serves as Sr. Director of Business Operations at Dow Jones, a position held since October 2014, where leadership of the Customer Service Excellence team focuses on enhancing employee experiences through communication, connection, and culture. Previous roles at Dow Jones include Director of Business Operations for Customer Service Excellence, Associate Director for Customer Service & Experience Design, Executive Business Manager for Customer Experience & Engagement, and Business Manager for Customer Experience & Engagement. Laura's early career includes a role as a Technical Recruiter at The Judge Group from October 2011 to October 2014. Laura holds a Bachelor's Degree from Stockton University.