Mhsa Chana L. Brady

Chana L. Brady, MHSA, has a diverse work experience spanning over 25 years. Chana L. began their career in 1996 as a Provider Relations Representative at Independent Health Resources, followed by a role as a Senior Provider Relations Representative at Prudential Healthcare in 1999. In 2000, Chana joined Dominion Consulting Group as a Manager of Provider Relations & Credentialing.

Chana L. then transitioned to Children's Healthcare of Atlanta and held various roles, including Manager of Call Center Customer Service, Central Staffing Office Coordinator, and Provider Relations Specialist. During their time at Children's Healthcare of Atlanta, Chana demonstrated strong leadership skills and implemented strategies to improve customer satisfaction and agent performance.

Chana later worked at Cypress Care, Inc. as a Provider Relations Specialist, where they renegotiated contracts, eliminating leakage and resulting in significant cost savings. Chana L. then joined United Technology Group as a Senior Project Coordinator, managing international IT infrastructure projects.

In 2015, Chana joined EPIC as a Compliance Specialist, where they implemented a new ticketing software system and developed a searchable knowledge database. Chana L. also served as a Senior Compliance Consultant and a Client Engagement Manager at Decisely, where they provided staff training, developed compliance programs, and managed client relationships.

Currently, Chana works at Mercedes-Benz Stadium / Insight Global as an IT Technical Analyst, where they handle technical issues and provides support during events. Chana L. also serves as a Client Services Manager at Doxim, overseeing client experiences and managing relationships with both clients and internal departments. Chana has a strong background in compliance, project coordination, provider relations, and customer service.

Chana L. Brady, MHSA has a Master's degree in Health/Health Care Administration/Management from The University of Kansas. Chana L. also holds a Bachelor of Arts - BA in Psychology from the same university.

In addition to their formal education, Chana has obtained various certifications. These include "What Is Business Analysis?" from LinkedIn in March 2023, "A Day In The Life of a Data Scientist" from LinkedIn in November 2022, "Georgia Insurance Agent License" from the Office of Insurance and Safety Fire Commissioner in February 2018, "Georgia Insurance License" from the Georgia Office of Insurance and Safety Fire Commissioner in May 2020.

Chana also has certifications in "Certified Employee Benefit Specialist (CEBS)" from the International Foundation of Employee Benefit Plans (IFEBP), as well as "Children's Management Certification" from Children's Healthcare of Atlanta. The specific months and years of obtaining these certifications are not provided.