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Melissa Strickland

Vp, Client Services at Doximity

Melissa Strickland has a diverse work experience spanning over several companies. Melissa is currently working at Doximity as the VP of Client Services, a role they took on in April 2022. Prior to this, they served as the Senior Director, Client Services from February 2020 to April 2022. Melissa also held the positions of Director, Client Services from February 2019 to February 2020, Team Lead, Client Services Manager from February 2018 to February 2020, and Manager, Client Services from April 2015 to February 2020 at the same company.

Before joining Doximity, from July 2014 to April 2015, Melissa worked at inVentiv Health - Adheris Health as the Senior Director of Account Management. Melissa was responsible for the oversight of relationships and implementation of programs for over 50 pharmaceutical clients. Melissa managed a team of four account managers and two project managers, and played a vital role in merger-related activities and work streams.

Melissa's previous experience also includes roles at inVentiv Health - Adheris and inVentiv Health - Adheris, Inc. At these companies, they served as the Director of Pharmaceutical Account Management, where they built and managed teams, implemented new products, and created training programs for Sales and Account Management hires.

Their career began at Adheris, an inVentiv Company, where they worked as a Pharmaceutical Account Manager. In this role, they were responsible for managing accounts, collaborating with various stakeholders to develop and implement direct-to-patient adherence programs.

Melissa also has experience outside the healthcare industry. Melissa worked at First American Financial Corporation, where they held the positions of Operations Supervisor and Lead Customer Service Representative. In these roles, they supervised teams, coordinated hiring, planned and monitored order pipelines, and resolved customer service issues.

Overall, Melissa Strickland has a strong background in client services and account management, with extensive experience in the healthcare industry. Melissa has a proven track record of building and leading high-performing teams, implementing new programs, and ensuring customer satisfaction.

Melissa Strickland attended the Questrom School of Business at Boston University from 1996 to 2000, where they studied Business Administration. Melissa has also obtained several certifications, including "Own Your Voice: Improve Presentations and Executive Presence" from LinkedIn in November 2021, "Mastering Self-Leadership" from LinkedIn in October 2020, and "The Leader's Guide to Mindfulness (getAbstract Summary)" from LinkedIn in December 2019.

Links

Timeline

  • Vp, Client Services

    April, 2022 - present

  • Senior Director Client Services

    February, 2020

  • Director Client Services

    February, 2019

  • Team Lead Client Services Manager

    February, 2018

  • Manager Client Services

    April, 2015