Kerren Vandepeer

Kerren Vandepeer serves as the Contact Center Manager at Jones Radiology since July 2023, bringing over 15 years of experience in customer service and team leadership across various organizations. Previous roles include Contract Delivery Manager at Downer and National Account Manager at Adecco, as well as significant positions at SA Power Networks, where responsibilities included managing customer programs and leading change initiatives. Kerren's expertise encompasses sales coaching, training, and development aimed at enhancing customer and agent experiences. Educationally, Kerren holds a Graduate Certificate in Business Administration from the University of South Australia and a Bachelor of Laws from Charles Darwin University, complemented by a Diploma in Contact Centre Management from ATA.