Nathaniel Wiafe

Nathaniel Wiafe is a Senior IT Support Specialist at Dragados USA, Inc. since February 2018, specializing in diagnosing end-user incidents and providing Tier 1 and Tier 2 solutions for desktop support and service requests. Prior experience includes serving as a Desktop Support Specialist (Crew Chief) at Altice USA, where Nathaniel supported workstation and server class systems and installed operating systems, and working as a Desktop Support Technician at The Sage Colleges, assisting with troubleshooting and network configuration. Nathaniel's early roles include a Computer Lab Assistant, College Coach, Student Assistant at Fordham Library, and Library Help Desk Specialist at William Howard Taft High School. Educational qualifications include a Bachelor's degree in Computer Information Systems from The Sage Colleges-Sage College of Albany and studies in Computer Information Technology at CUNY New York City College of Technology.