Sam Livingston

Sam Livingston is a seasoned Customer Success Manager with experience in managing SaaS customer relationships and driving platform engagement, successfully increasing customer engagement by 43% at Drata. With a strong background in marketing strategies and data-driven decision-making, Sam previously directed efforts for 23 businesses at Hoist and facilitated significant growth at GoSite, where customer retention rates remained high. Sam has also held various leadership roles, including Team Lead positions in Customer Support, demonstrating a commitment to training and process optimization. Holding a Bachelor of Business Administration in Marketing from San Diego State University, Sam combines technical expertise with strong interpersonal skills to enhance customer satisfaction and achieve compliance goals across diverse industries.