CR

Caroline Rosas

Customer Success Regional Manager Team Central at DreamBox Learning

Caroline Rosas has extensive work experience in customer success management and account management. Caroline currently serves as a Senior Customer Success Manager and Team Lead at DreamBox Learning, a position they have held since September 2021. Prior to this, they worked as a Client Experience Manager at DreamBox Learning from February 2018 to September 2021. Before joining DreamBox Learning, Caroline worked as an Account Manager at the same company from January 2016 to February 2018. Caroline also has experience in sales operations, having worked at Social Sentinel, Inc. from July 2015 to October 2016. Caroline's earlier experience includes working as a Sr. Customer Success Advocate at Blackboard from March 2012 to October 2014. Caroline also worked as a Customer Success Advocate and a Client Manager at Blackboard. Additionally, they worked as a Manager of Sales and Operations at The NTI Group from August 2004 to December 2009. Caroline's career began in the education sector, where they worked as a Special Education Teacher at North Shore Collaborative from August 1999 to December 2000. Throughout their career, Caroline has demonstrated proficiency in customer success, account management, sales operations, and education.

Caroline Rosas attended Assumption University from 1994 to 1998, where they obtained a Bachelor of Arts degree in English.

Links

Org chart

Timeline

  • Customer Success Regional Manager Team Central

    February 1, 2023 - present

  • Senior Customer Success Manager Team Lead

    September, 2021

  • Client Experience Manager

    February, 2018

  • Account Manager

    January, 2016

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