KE

Kenia Torres Ed.s.

Senior Customer Success Manager at DreamBox Learning

Kenia Torres, Ed.S. has a diverse range of work experience. Kenia most recently worked at DreamBox Learning as a Customer Success Manager, where they managed and engaged with a portfolio of school district clients and analyzed data to initiate proactive solutions. Prior to that, they were a Flight Attendant for Delta Air Lines, ensuring the safety and comfort of passengers while providing exceptional customer service. Kenia also worked at Pasco County Schools as an Administrator and Senior Instructional Math Specialist, where they led a team of math coaches and analyzed student achievement data to maximize resources for schools. Before that, they served as a Math Coach for both Pasco County Schools and Orange County Public Schools, establishing positive relationships with administrators and teachers and promoting a productive learning environment. Kenia's earlier experience includes working as an Elementary School Teacher for the NYC Department of Education, where they created a student-centered environment and implemented data-driven instructional focus plans to improve student achievement.

Kenia Torres, Ed.S. completed their Bachelor of Arts degree at City University of New York-Herbert H. Lehman College in 2004. Kenia then pursued their Master's of Science in Education at the same institution, completing it in 2006. Later, in the years 2015 to 2017, Kenia attended National Louis University, where they obtained an Educational Specialist degree in Administration and Supervision.

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Timeline

  • Senior Customer Success Manager

    March 1, 2023 - present

  • Customer Success Manager

    December, 2020

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