LH

Lauren Harris

Client Experience Manager at DreamBox Learning

Lauren Harris has extensive work experience in various roles and industries. Lauren started their career in 2013 as an Office Manager at Advanced Healthcare Solutions, where they provided comprehensive support services and managed various tasks.

In 2015, they worked as a Promotional Representative at GreenHouse Agency, where they executed events and promoted the e-cigarette brand Juul. Lauren'sefforts helped Juul become one of the top 10 e-cigarettes in the company.

In 2016, Lauren joined REVGEN as a Lead Generator and was later appointed as Team Leader for the Health Care team. Lauren gained expertise in HIPAA compliant software and improved their cold-calling skills.

During the same year, they also worked at Citrix as a Lead Generator, where they learned about HIPAA compliant software for healthcare professionals and successfully booked a demo with a high-profile client.

Since 2016, Lauren has been working at DreamBox Learning, initially as a Market Development Representative, contributing to email template creation and achieving a significant lead conversion increase. Lauren then took on the role of an Account Specialist, providing client support, analyzing customer usage, and prioritizing daily outreach. Currently, they serve as a Client Experience Manager, ensuring client goals are met and leveraging Gainsight for client attention and support.

Lauren Harris attended Enloe High School until the year 2004. Following their high school education, they enrolled at Elizabeth City State University in 2005. Lauren pursued a degree in Accounting at the university, although the exact year of completion is not provided.

Links

Timeline

  • Client Experience Manager

    July, 2018 - present

  • Account Specialist

    May, 2017

  • Market Development Representative

    October, 2016

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