M. Monica Andrews Ed

Monica Andrews, M.Ed has a strong background in education and customer success. Monica currently serves as a Senior Customer Success Manager at DreamBox Learning, where they provide account management for the company's math and literacy solutions in large Florida school districts. Monica collaborates with school and district leadership to promote program knowledge, implementation, and data analysis. Monica'sgoal is to ensure program renewals and referrals each school year.

Prior to their role at DreamBox Learning, Monica worked as a Student Teaching Supervisor at Florida Atlantic University. In this position, they oversaw college students completing their internships within Broward and Palm Beach County Public School Systems. Monica conducted clinical observations and ensured that students met state teaching certification and graduation standards.

Monica also served as a Customer Success Manager and Professional Development Specialist at Reading Plus, where they managed accounts for the company's web-based literacy solutions in large Florida school districts. Monica worked closely with school and district leadership to promote program knowledge, implementation, and data analysis, with an emphasis on program renewals and referrals.

Earlier in their career, Monica held various roles at Sylvan Learning. Monica served as a District Sales Manager, overseeing the sales and operations of 11 locations in the South Florida district. Monica managed and supported a team of 26 direct reports and worked closely with the management team to improve key performance indicators. Monica also served as a District Education Manager, responsible for delivering educational programs in 13 Learning Centers in the South Florida market. Monica maintained the quality of educational products through hiring, training, and supervising center managers, as well as implementing new curriculum.

Monica's career began as a Middle School English Teacher at Miami-Dade County Public Schools, where they taught for four years.

Overall, Monica Andrews has a diverse range of experience in education, customer success, and management, with a focus on promoting program knowledge and achieving program renewals and referrals.

Monica Andrews, M. Ed has a Bachelor's degree from Florida State University, where they double majored in Communications and English. Monica later obtained their Master of Education (M.Ed) degree from Barry University.