Dreyer's Grand Ice Cream
Jorge Castillo is a Customer Solutions Analyst at Dreyer's Grand Ice Cream since April 2023, focusing on order management and relationship building with key stakeholders to enhance customer satisfaction. Previously, Jorge spent over 16 years at Autodesk in various roles, including Premier Services Representative ESE/Operations, Global Customer Service & Operations, and Client Services Specialist, where responsibilities encompassed supporting sales efforts, ensuring data integrity, and delivering high customer satisfaction within Service Level Agreements. Early experience includes a position as a Cash Register Operator with the San Francisco Giants. Education includes an Associate's degree in Business Administration and Management from Heald College and an Associate of Arts degree from Contra Costa College.
Dreyer's Grand Ice Cream
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Dreyer's Grand Ice Cream produces ice cream. The company also seeks creative ways to improve its ice cream outside its borders. They consider the past and the future when it comes to ice cream. They are passionate about ice cream and are always looking for new ways to improve the experience for everyone.