Offor Immaculata

Offor Immaculata has a diverse work experience in the customer service and product management fields. Offor started their career as a Customer Care Officer at Egeonu Gloria & Co in October 2017, where they assisted in handling customer inquiries and complaints, typing legal documents, and managing expenses. Offor then joined Droomwork in November 2020 as a Product Manager, where they identified profitable opportunities, defined product features, and guided design development. Currently, they are working at UBA Group as a Customer Experience Expert, responsible for aligning customer experience strategies with marketing initiatives and providing resolutions to customer concerns.

Offor Immaculata completed their education at Yaba College of Technology in Yaba, Lagos, from 2016 to 2019. Offor focused on Mass Communication/Media Studies during their time there. Following this, they pursued a Bachelor of Business Administration (BBA) degree at Bestower International University. The specific start and end years for this degree are not provided.

Additionally, Immaculata obtained a certification in B2B Marketing Foundations from LinkedIn in January 2022.