Lorena Oliveira

Lorena Oliveira is an accomplished Customer Success Manager with a diverse background in healthcare and technology. Currently at Dropbox since November 2021, Lorena manages customer success across multiple regions, including the UK, Spain, Italy, and the UAE, while also focusing on distribution enablement in LATAM. Notable achievements include receiving the Dropbox Spotlight Award in Q4 2023 and Q3 2022. Prior to Dropbox, Lorena held leadership roles at Elation Health and served as a Fertility Benefits Partner at Carrot Fertility. Lorena's experience as a sales specialist at Abbott and registered nurse at Crossover Health and St. David's HealthCare highlights a strong foundation in both customer engagement and healthcare services. Lorena holds a Bachelor's degree in Registered Nursing from Texas State University.