Jacob Scoville

Jacob Scoville is an experienced professional in customer success and operations, currently serving as the Head of Customer Success at Droplet. With a strong background in the field, Jacob has held various roles, including Founder & Consultant at Insight PX, and multiple positions at Spot AI, where responsibilities ranged from Mid-market Customer Success Manager to Manager of Scaled Customer Success & Operations. Additionally, Jacob has experience as Fractional COO and CXO at Red Carpet Cleaning and previously worked as an unpaid intern at BrainSpark. Jacob holds a Bachelor's degree in Experience Design and Management from Brigham Young University and a Bachelor of Science in the same field from the Brigham Young University Marriott School of Business.