Zanib Malik is a seasoned customer service professional with a progressive career spanning over four years. Currently serving as Customer Service Team Lead at DR SMILE since June 2020, Zanib Malik has also held roles as Senior Customer Support and Customer Service Agent within the same company. Prior to this, Zanib Malik gained experience as a Customer Service Agent at Zalando from June 2019 to May 2020, further honing skills in customer interaction and support.
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