Mpho Raphalanyane

Mpho Raphalanyane is an experienced administrative professional with a strong background in customer service and client retention. Since January 2016, Mpho has served as an Administrative Assistant – Client Solutions at DSV Healthcare Limited, primarily located at Pfizer Laboratories, focusing on client retention, relationship management, and strategic supply chain processes. Previous roles include Customer Service Representative positions at Computershare, MultiChoice, and Telkom, where Mpho handled inbound queries, managed escalated customer issues, and provided detailed assistance regarding various service processes. Mpho's educational background includes completion at Waverley Girls High School from 2007 to 2011.