Steve Romero

Steve Romero is a seasoned technical support professional with extensive experience in customer support and operations management. Currently serving as a Customer Support Engineer at DTEN since October 2020, Steve focuses on resolving technical issues related to DTEN and Zoom products while maintaining strong customer relationships. Prior to this role, Steve was an Enterprise Technical Support Engineer at 8x8, where responsibilities included addressing technical issues for hosted communications products. Steve's experience also includes a significant tenure at Barracuda as a Tier II Technical Support Engineer, diagnosing and troubleshooting various technical problems, and earlier roles in operations management and customer service at Ditti, Inc., Aesthetic Solutions, ReadyServe, MarketLine, Inc., and Iscribe.