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Chelcie Gentry

Senior Project Manager at DTiQ

Chelcie Gentry has a diverse work experience spanning multiple companies. Starting with their most recent position at DTiQ, they served as a Senior Project Manager from October 2019 to present. In this role, they were responsible for managing client expectations, coordinating project management activities, and ensuring project deadlines are met.

Before their role as a Senior Project Manager, Chelcie worked as a Customer Onboarding Specialist at DTiQ from November 2018 to October 2019. In this role, they processed sales orders, handled initial customer calls, and managed order tasks and requests.

Prior to DTiQ, Chelcie worked as an Office Admin from July 2013 to November 2018, where they delegated incoming requests, created trouble tickets, and ensured timely handling of all requests.

Chelcie also has experience working at TELUS International as a Customer Service Rep from April 2012 to May 2013, handling billing and game support for Zynga and live chat support for Netflix.

Chelcie briefly worked as a Billing Rep at Sitel from January 2012 to April 2012 and as a Customer Service Rep at Convergys from October 2010 to April 2011.

Overall, Chelcie Gentry has gained valuable experience in project management, customer onboarding, office administration, and customer service across multiple industries.

Chelcie Gentry's education history includes attending Stevens-Henager College of Business-Provo, although specific years of enrollment and details regarding degree and field of study are not provided. Additionally, Chelcie has obtained a certification as a Certified Associate in Project Management (CAPM) from the Project Management Institute in September 2019.

Links

Previous companies

Telus International logo

Timeline

  • Senior Project Manager

    October, 2019 - present

  • Customer Onboarding Specialist

    November, 2018

  • Office Admin

    July, 2013