Mateusz Dziemidzionek

Production Support Analyst / Video Analytics at DTiQ

Mateusz Dziemidzionek has worked in various roles in the field of customer support and technical assistance. In 2022, they joined DTiQ as a Production Support / Video Analytics Analyst, where they provided second-level support for the Video Analytic Product customers. Mateusz also built automation workflows and collaborated with the Product Team to convert manual work into automation. Additionally, they established procedures between AI Development and Customer Support to streamline service tasks related to the Video Analytic product. Prior to this, from 2021 to 2022, they worked as a Customer Success Support Specialist at Worksmile. In 2021, they also held the role of a Help Desk Support Specialist at Mikronex for a brief period. Lastly, in 2020, they were a Help Desk Support Specialist at ITSolution.

Mateusz Dziemidzionek started their education journey in 2016 at Zespół Szkół Elektronicznych w Bydgoszczy, where they pursued a degree in Informatyka. Mateusz studied there until 2020. After completing their undergraduate program, Mateusz enrolled at the University of Technology and Economics, where they are currently pursuing a degree in Inżynier (Inż.) with a field of study in Informatyka. Their expected graduation year is 2024.

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Timeline

  • Production Support Analyst / Video Analytics

    April, 2022 - present