Alaa Elhussieny

Alaa ElHussieny has over a decade of experience in customer relations management, currently serving as a Junior Analyst at du since November 2010. Responsibilities include handling escalated customer complaints, ensuring customer satisfaction through effective communication and problem resolution, and fostering relationships with both internal and external customers. Prior experience includes leadership roles in social media and front office management at Hilton Worldwide. Alaa holds a Bachelor's degree in Hotels Management from Alexandria University, earned between 2000 and 2004. Continuous professional development is prioritized through training and staying updated on industry knowledge.