Dubai Airports
Mahmoud Elsharkawi is a skilled Business Analyst at Smart Cube Information Technology since September 2020, specializing in process improvement, requirement gathering, and translating business needs into functional specifications. Mahmoud has also held roles as a Software Quality Assurance Engineer and Application Support Engineer, contributing to quality control and case resolution. Prior experience includes serving as an Application Support Engineer at Glovo, where communication with clients and issue resolution were key responsibilities. Mahmoud holds a Master of Engineering in Computer Engineering from Vistula University and a Bachelor of Science in Electrical Engineering - Communication from Ajman University.
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