Jiwon Joo

Jiwon Joo is an Assistant Manager of FP&A at Dubai Holding since December 2023, where Jiwon contributes to quarterly forecasts and develops financial reports to support strategic decision-making. Previously, Jiwon held the same position at Atlantis Resorts from July 2021 to December 2023, undertaking analytical reviews of hotel operations, preparing budgets, and creating a strategic capital expenditure budget plan exceeding $30 million. Jiwon's experience includes a role in the Executive Office at Mandarin Oriental Hotel Group, focusing on guest satisfaction strategies, competitor analysis, and digital transformation efforts. Prior experience as a Guest Relations Officer at The Ritz-Carlton Hotel Company involved enhancing customer engagement and training new interns. Jiwon holds an MSc in Business Management from emlyon business school and a Bachelor's degree in Hospitality Administration/Management from Glion Institute of Higher Education.