DUCA Financial Services Credit Union Ltd.
Phil Taylor, FICB/FCSI, currently serves as the Chief Member Experience Officer at DUCA Financial Services Credit Union Ltd., overseeing various aspects of retail banking including centralized operations, wealth business, specialized lending, and branch network management since September 2017. Prior to this role, Phil held the position of Senior Vice President, Business & Personal Banking, at DUCA, and was instrumental in marketing and small business initiatives. From August 2004 to September 2017, Phil worked at Tangerine in several senior roles, including Vice President of Service, Sales & Retail Experience, where responsibilities encompassed managing contact centers and expanding the retail footprint. Phil's extensive career also includes leadership positions at Canadian Marketing Association and Equifax, complemented by educational credentials from Richard Ivey School of Business and Durham College.
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DUCA Financial Services Credit Union Ltd.
DUCA is a full-service financial institution. Mission As a Credit Union owned by its Members (anyone with an account), we provide a full suite of banking services and financial guidance to those looking for an innovative financial partner that keeps its Members (owners) at the forefront of all decisions. We are committed to helping our Members "do more, be more and achieve more with their money and their lives." Description DUCA delivers on its promise of helping Members "do more" by offering competitive banking products and services in our branches, online, from mobile devices, and from our Mobile Specialists. We’re driven by a cooperative philosophy that ensures we're active partners in the communities in which we live and work and which rewards Members for their business with a Profit Sharing program.