Alicia Kern

Alicia Kern serves as the Sr. Director of Solution Consulting for North America at Duck Creek Technologies, where responsibilities include defining the Global Market Strategy and ensuring consistency in Solution Consulting teams. Previously, Alicia held various roles at Duck Creek, including Director and Senior Manager of Solution Consulting, focusing on product demonstration and strategy development for major accounts. Prior experience includes positions at Delphi Technology, where Alicia was a Senior Implementation Consultant implementing solutions in the insurance industry, and at Citi as a Lead IT Analyst supporting Global Enterprise Data Warehouse efforts. Earlier roles at Erie Insurance Group included Senior Certified Usability Analyst and Program Manager for significant transformation programs, along with positions in product development and underwriting. Alicia began the career as a Medical Instructor after completing coursework in applied sciences at Great Lakes Institute of Technology.