Jin Yi Zhang

Director Of Customer Success at Duck Creek Technologies

Jin Yi Zhang has extensive work experience in various roles related to consulting services and customer success. Jin Yi is currently working at Duck Creek Technologies as the Director of Customer Success. Prior to that, they held positions at Duck Creek Technologies as the Director of Professional Services Delivery and Senior Manager - Delivery Lead. Jin also has a significant tenure at Accenture, where they served as a Senior Manager of Consulting Services. Jin Yi'sresponsibilities at Accenture included leading delivery projects for large insurance carriers, managing teams, and handling financial aspects of contracts. Jin also worked as a Manager and Consultant in various consulting services roles at Accenture, specializing in policy implementation, data conversion, and business analysis. Before joining Accenture, Jin interned at GE Money and KeySpan in financial management and tax roles, respectively. Overall, Jin Yi Zhang has a diverse background in consulting and customer success, with a strong focus on the insurance industry.

Jin Yi Zhang completed a Bachelor's degree in Strategic Management and Finance from Babson College, where they participated in the Fast Track Program from 2004 to 2007. In 2006, they studied Economics and Finance as part of a Study Abroad program at WU (Vienna University of Economics and Business). Additionally, Jin Yi Zhang has obtained several certifications, including the Agile Certified Practitioner (ACP) from the Project Management Institute in 2017 and the Project Management Professional (PMP) in 2013. Jin Yi has also completed various LinkedIn courses, such as "Improving Your Focus" and "Coaching Yourself and Your Team from Uncertainty to Action," both in 2022.

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Previous companies

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Timeline

  • Director Of Customer Success

    July, 2022 - present

  • Director - Professional Services Delivery

    December, 2019

  • Senior Manager - Delivery Lead

    May, 2018