Juan Carlos Murcia

Juan Carlos Murcia's work experience can be summarized as follows:

- Deployment project analyst at Duetto since 2023.

- Senior Implementations Manager at Onyx CenterSource from 2015 to 2022. Responsibilities included mentoring new team members, supporting the Implementations team, working on implementations and boarding customers, and adding components of reporting, analysis, and projects. Among their tasks were creating project plans, establishing project requirements, reviewing project costs, and communicating with clients for feedback and approval.

- Senior Implementation Specialist at Onyx CenterSource from 2019 to 2020.

- Implementation Specialist at Onyx CenterSource from 2018 to 2019.

- Payment Recipient Specialist at Onyx CenterSource from 2015 to 2018. Responsibilities included assisting travel agencies in the use of Onyx products, providing customer service, and generating customer reports.

- Client Account Manager at Grand Hyatt in 2015. Duties included prospecting visits, maintaining customer relationships, monitoring new business opportunities, negotiating groups and events, negotiating corporate agreements, and defining sales strategies.

- Event Coordinator at Grand Hyatt from 2014 to 2014.

- Account Manager at Trend Operadora from 2014 to 2014.

- Travel Sales Consultant at CI Intercâmbio e Viagem from 2011 to 2012.

- Event Planning Specialist at Trend Operadora from 2010 to 2011.

- Event Planning Specialist at Atlantica Hotels from 2009 to 2010.

Juan Carlos Murcia's education history includes the following:

Between 2012 and 2014, Juan Carlos attended George Brown College Continuing Education in Toronto, Canada. During this time, they pursued a degree in Meeting and Event Planning, with a focus on Events, Sales, and Conventions.

From 2008 to 2012, Juan Carlos studied at Senac São Paulo, where they obtained a Bachelor's degree in Hotel/Motel Administration/Management.

In addition to their formal education, Juan Carlos has obtained several certifications. In November 2019, they completed a certification in Building Accountability into Your Culture. In October 2019, they obtained a certification in De-Escalating Intense Situations and Proven Tips for Managing Your Time, while in the same month they completed a certification in Strategic Focus for Managers. In January 2020, Juan Carlos obtained certifications in Bill George on Self Awareness, Authenticity, and Leadership, Coaching Skills for Leaders and Managers, Developing Adaptability as a Manager, How to Be a Positive Leader (Blinkist Summary), Leading with Vision, and Performance Management: Setting Goals and Managing Performance. In February 2020, they completed certifications in The Secret: What Great Leaders Know and Do (getAbstract Summary) and Transformational Leadership. Finally, in March 2022, Juan Carlos obtained certifications in 10 Mistakes Leaders Should Avoid and The Six Morning Habits of High Performers, both from LinkedIn.