Carlos R. Salinas is a seasoned professional with extensive experience at Duke Energy Corporation, where roles have included Prototype Specialist, Smart Energy Specialist, Energy Protection Specialist, and Bilingual Customer Service Specialist. In these positions, Carlos has focused on testing emerging products and technologies, managing customer projects, investigating fraudulent energy service cases, and providing exceptional customer support. Prior experience includes a Sales Specialist role at West Corporation, managing sales calls for multiple clients, and a Shipping Specialist position at Bax Global, overseeing logistics operations. Carlos holds a Bachelor of Science in Communication from East Carolina University and an Associate of Arts from Wake Technical Community College, along with studies at North Carolina State University.