Taryn Sims

Taryn Sims is an accomplished executive at Duke Energy Corporation, where Taryn has served as Vice President of Customer Experience & Engagement since June 2002. In this role, Taryn drives customer satisfaction and growth across Duke Energy utilities and Piedmont Natural Gas, overseeing customer experience measurement, crisis communications, and seamless engagement strategies. Taryn's previous roles at Duke Energy include Vice President of Marketing, Insights & Customer Engagement, and Managing Director, focusing on innovative marketing campaigns aimed at enhancing customer understanding and satisfaction. Prior to Duke Energy, Taryn gained experience in employee experience at Safety-Kleen and as a researcher at Ahold Delhaize. Taryn holds a bachelor's degree from Clemson University and a master's degree from the Darla Moore School of Business at the University of South Carolina.