Richard Arthur has a diverse work experience spanning over several companies and roles. Richard started their career as an Account Manager at Drone & Mueller and Associates in 1999, followed by a position as an Account Executive at Creatives On Call in 2002. Richard then joined Drone Communications as an Account Supervisor, where they contributed to establishing a core competency in web development and worked on account acquisition. In 2006, Richard became a Senior Account Supervisor at Direct Impact.
In 2008, Richard joined Duke Manufacturing Co. as a Marketing Manager, collaborating with business unit managers to develop a core competency in marketing and marketing communications. Richard further progressed to become the Director of Marketing and Customer Solutions, leading the development of a managed project pipeline and establishing processes to boost morale and performance. Richard then took on the role of Director of Customer Care and Commercial Systems at Duke Manufacturing Co., where they played a key role in designing and manufacturing equipment solutions for the foodservice industry. Currently, Richard serves as the Director of Customer Experience & Commercial Operations at Duke Manufacturing Co., responsible for ensuring customer experience excellence and aligning Duke's vision with customers' expectations and goals.
Richard Arthur attended Maryville University of Saint Louis from 2000 to 2002, where they obtained a Bachelor of Arts (BA) degree in Marketing. Prior to that, they pursued an Associate of Arts (A.A.) degree in Business Administration and Management, General at St. Louis Community College. Details of the start and end years for their studies at St. Louis Community College are not available.
Duke Manufacturing Co.
Duke Manufacturing Co. designs and manufactures more than 4,500 foodservice equipment products for a wide-range of clients located across the U.S. and around the world. From our humble beginnings in 1925 as a manufacturer of the first waterless hot food well, Duke has become the preferred solutions provider for fast-paced, demanding businesses like global QSR brands, C-stores, casual dining chains and institutions such as K-12 school districts. We design and build our products at state-of-the-art manufacturing plants in St. Louis and Sedalia, Missouri, incorporating Six Sigma, Lean Manufacturing and 5S programs, that along with our ISO 9001:2000 certification, help ensure that the highest levels of quality are reflected in our products and services. In addition, we serve markets worldwide through 6 global sales offices and distribution centers, as well as maintain a factory-authorized service network consisting of 200 locations that support the US, Canada and 85 International service/support centers.