Kru Patel

Head Of Customer Support at The Dune Group

Kru Patel's work experience includes roles at various companies. Kru began their career at Barclays as an Admin Leader from June 2005 to April 2008. Kru then worked as a Sales Representative at Magnum Direct Limited from April 2008 to June 2009. Kru gained experience in approaching customers, closing sales, and coaching new representatives.

Following this, Patel worked as a Supermarket Store Manager at Ghelani from June 2009 to February 2010. Kru excelled in improving profits and sales, handling customer service issues, and managing staff. Kru also engaged in tasks such as stock control, task assignment, and budgeting.

From February 2010 to April 2011, they served as a Customer Service Leader at Gasbox DMG, an outsourcing call center. Their responsibilities included supporting and coaching a team, monitoring calls, managing escalations, achieving sales targets, and enhancing processes to improve customer satisfaction.

Most recently, Patel joined The Dune Group, where they held the role of Customer Experience Manager from June 2011 to January 2022. Kru then assumed the position of Head of Customer Support from January 2022 onwards with a focus on providing excellent customer support.

Overall, Patel has gained extensive experience in customer service, sales, coaching, and management across various industries.

Kru Patel pursued an education in Customer Service Management from 2014 to 2015 at Learn Direct, where they obtained an NVQ degree. There is no information about Kru Patel's education prior to 2014 or any additional certifications they may have obtained. Additionally, Kru Patel attended Rushey Mead, but no specific degree or field of study was mentioned.

Links

Previous companies

Barclays logo

Timeline

  • Head Of Customer Support

    January, 2022 - present

  • Customer Experience Manager

    June, 2011

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