Jordan Lackner

Jordan Lackner is a seasoned IT professional with extensive experience in operations and support roles. Currently serving as a Sr. IT Operations Analyst II at Duquesne Light Company, Jordan specializes in administering BMC Control-M environments and addressing production control issues. Previous roles at DICK'S Sporting Goods included a multifaceted position as an IT eCommerce Operations Analyst, ensuring uptime for multiple web stores, as well as providing technical support as an IT Service Desk Technician. Jordan has a strong background in PC support, custom computer building, and network management through prior work at Jordan Lackner IT Services & Computer Repair. An education foundation in Chemistry and Computer Science, coupled with various IT certifications, supports a robust skill set in both technology and operations.