Alkhatab Alrashdi is a Business Applications Software Engineer at DWFritz Automation since December 2022, previously holding the position of IT Support Technician. Prior experience includes serving as a Help Desk Technician at Portland State University from April 2020 to December 2022, where Alkhatab provided Tier 1 IT support and demonstrated strong de-escalation skills in challenging customer interactions. Alkhatab holds a Bachelor of Science degree in Computer Science from Portland State University, earned in December 2022.
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