Kirsty Lott

Kirsty Lott has over 14 years of experience in service implementation and management roles, currently serving as a Senior Service Implementation Analyst at Dŵr Cymru Welsh Water since June 2009, where responsibilities have included planning and resource management. Prior to this, Kirsty worked at 118118 from June 2003 to March 2009, holding positions as a Workforce Monitor and Customer Service Representative. Education was completed at Coedylan Comprehensive.