Reena Sharma

Reena Sharma has extensive experience in service level management and network coordination, beginning with roles at IBM from June 2008 to January 2010, where responsibilities included proactive monitoring of NOC alarms and performance reporting for major telecom operations across South Asia and Africa. At Standard Chartered Bank, Reena served as an Associate Service Manager managing relationships with corporate clients. Reena's current position since April 2022 at DXC Technology involves leading the onboarding of new clients and reviewing contractual documents for SLA setup. Additionally, Reena held the role of SLM Squad Lead at Kyndryl from September 2021 to May 2025. Reena holds a Bachelor's Degree in Humanities from Delhi University, obtained between 2001 and 2004.