Abeed Janmohamed

On boarding specialist / Customer service at DYL

Abeed Janmohamed has worked in a variety of roles since 1994. Their most recent role was as an Onboarding Specialist/Customer Service at DYL since 2018. Prior to that, they were a Lead Supervisor at FedEx Office from 2016 to 2018 and a Department Manager at Office Depot from 2005 to 2016. Before that, they were an Assistant to the CEO at Desert Trek from 1994 to 2005. In these roles, they have gathered and documented client business needs and technical requirements, defined project deliverables, set schedules, and resolved business and technical issues. Abeed has also managed the day-to-day tactical and long-term strategic activities within the business, maintained high levels of partner satisfaction, leveraged knowledge of customers, market trends and principal to successfully market fuel tank systems, recruited, on-boarded, trained and developed sales staff, purchased and controlled inventory of the warehouse and the department, developed and implemented plans to maximize sales, directed and mentored subordinates within the department, developed and maintained liaison relationships, and enhanced the customer experience. Additionally, they have prioritized emails, received incoming calls, scheduled board and foundation meetings, coordinated the communications and logistics of staff meetings, and maintained strict confidentiality with sensitive information, financial documents, records and personal matters.

Abeed Janmohamed has a background in computer science and information technology. Abeed attended Cayuga County Community College to study computer science, and then went on to ITT Technical Institute to earn an Associate's degree in Information Technology. Abeed also graduated from Arya boys secondary school with a high school degree.

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Timeline

  • On boarding specialist / Customer service

    September, 2018 - present

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