Arnel Galinato

Arnel G. has extensive experience in operations management and quality assurance, currently serving as the Philippines Operations Manager at Dynamic Quest since April 2016. Previous roles include Partner Enabler at Telstra, where responsibilities encompassed implementing operational models and managing partner performance, and Account Director at Stream Global Services, overseeing a key ISP account with approximately 400 agents. Earlier positions include Senior Operations Manager at Startek, Director of Strategic Quality at Stream Global Services, and Senior Program Manager at both eTelecare Global Solutions and AOL Philippines, where Arnel focused on eSupport initiatives, process improvements, and managing significant teams. Arnel’s career began as a Lecturer at the University of the Philippines, following work as a Legal Indexing Team Lead at Innodata Inc. Education was completed at the University of the Philippines.