Gail Concepcion Cruz-MacApagal

Gail Concepcion Cruz-Macapagal possesses extensive experience in various managerial and consulting roles within the technology and services sectors. As Country Director at DynaQuest Technology Services, Gail leads strategic initiatives. Previous positions include Partner Management Consultant, Vendor Manager, Account Manager, and Site Lead at Dell International Services. Gail also served as Senior Manager of Client Services at ICT Group and held managerial roles in operations at HSBC and Hongkong Shanghai Banking Corporation, showcasing a comprehensive background in operations management and client service excellence.