Gail Concepcion Cruz-MacApagal

Gail Concepcion Cruz-Macapagal possesses extensive experience in various managerial and consulting roles within the technology and services sectors. As Country Director at DynaQuest Technology Services, Gail leads strategic initiatives. Previous positions include Partner Management Consultant, Vendor Manager, Account Manager, and Site Lead at Dell International Services. Gail also served as Senior Manager of Client Services at ICT Group and held managerial roles in operations at HSBC and Hongkong Shanghai Banking Corporation, showcasing a comprehensive background in operations management and client service excellence.

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Quezon City, Philippines

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DynaQuest Technology Services Inc

DynaQuest was founded by CEO Randy Knutson in 2013, focused on Specialized IT, and BPO services for small and medium enterprises. He is a seasoned veteran with over 35 years of technology experience, ranging from start-ups to multi-national companies as CIO and CTO. His passion is about creating digital solutions that yield inclusive, sustainable and economic development for communities are marginalized, left behind or forgotten. Driven by his experience and vision on how technology can reshape business and optimized commerce, he grew the company into a successful BPO and IT Solutions organization, then strategically transitioned the business into an award-winning Blockchain solutions provider for emerging markets. He is recognized in the Asia-Pacific IT and Shared Services industry as an innovator and enabler of emerging technology for economic innovation.