MR

Mourad Reffas

Customer Success Manager at Dynatos

Mourad Reffas has a diverse work experience spanning over several industries and roles. Mourad currently works as a Customer Success Manager at Dynatos since June 2022.

Prior to Dynatos, Mourad worked as an Adoption & Change Management - Business Consultant at SoftwareONE from September 2021 to May 2022.

Before SoftwareONE, they served as a Customer Success Manager at StartReady - KPN within KPN from April 2019 to September 2021.

Mourad also has experience at Comscore, Inc., where they held multiple roles including Senior Manager, Customer Support from April 2017 to January 2019, Customer Support Manager from April 2012 to March 2017, and Webanalytics Support Engineer from July 2009 to March 2012.

Earlier in their career, they worked at Nedstat BV as an Assistent Head of Administration from January 2007 to June 2009, and as a Senior Administrator from January 2003 to December 2006.

Furthermore, Mourad has experience as a Purchaser at Anamet Europe from August 2002 to December 2002, and as a Purchasing Assistant at Koopman International B.V. from February 2000 to August 2002.

Their career began as a Verkoopmedewerker at Albert Heijn from January 1997 to August 2000.

Mourad Reffas completed a Change Management Certification Program at Prosci in 2019. In 2017 to 2018, they also attended Krauthammer training en consulting to pursue Management, voorbeeld en impact, though the field of study is not specified. Prior to that, from 1997 to 2009, Mourad Reffas studied Commerciële Dienstverlening at Amsterdam University of Applied Sciences, earning a degree in MEAO.

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Timeline

  • Customer Success Manager

    June, 2022 - present

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